Monday, July 11, 2011


I just didn't get back here as the downward spiral continued when we found that a branch of our bank had made a stupid error on MOH's credit card. Fortunately I do use internet banking and on paying a couple of bills on Thursday I discovered his Visa balance was much higher than it should have been. We both pay our credit cards in full every month 'cos it's the only way to keep our heads above water on our age pensions.

Anyway as was his usual habit MOH went to a nearby bank after he had made claims at HBF and Medicare to cadge all he could from them and he then pays the balance owing from his savings a/c using his Access card. When I found the wrong total on his Visa I checked and found no payment was made from him during July!!! Panic stations! We checked his bank dockets only to find that the teller had taken money out of his Access a/c and promptly redeposited it into his Access a/c and not into his Visa a/c. It is all fixed now (and interest charged will be refunded) after we made a visit to the bank on Friday but........

I rang that bank on Thursday morning and got "we are either closed or busy with customers....please leave your name and number and we will get back to you". We'd heard nothing by mid-afternoon (I did mention the matter was rather urgent when I left my message) so I had MOH call them and once again there was the message to leave name and number etc. The really annoying thing about all this is that here we are at 5.38pm on Monday and they have still not returned our calls. If I was on my own and had to rely on taxis or private transport to get around I would need to have telephone communication with the bank. I have actually complained to the powers that be that this is not good enough but whether anything will be done about it I don't know. This by the way is not the only time we've received that message and from another branch as well. Otherwise I can't fault our bank thank goodness.

So now you may realise why I sort of stopped in my tracks. MOH lost his wallet so rush to contact banks etc., re putting a stop on cards being used; then waiting for cards to arrive in the mail; then setting new PINs and periodic payments having to be set up again and firms receiving those payments need also to be notified about new card numbers etc. Mainly insurance and a couple of charities MOH sends small amounts to each month.

Phew!! Now hopefully I can get back to trying to get my diabetes into some semblance of order and think about the upcoming cataract ops in August and September My eyes are to be measured for new lenses next Monday so another little medical appointment. Oh the joys of old age but when one thinks of the alternative one puts up with these little inconveniences with a smile.

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