tag:blogger.com,1999:blog-2704657209559170713.post6434356856940539391..comments2024-03-08T21:26:51.950+08:00Comments on A geriatric grandmother: SOME MODERN TECHNOLOGY CAN BE A PAIN IN THE BUTTMimsiehttp://www.blogger.com/profile/00249766510078357225noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-2704657209559170713.post-68390918119521319892012-10-22T09:58:58.434+08:002012-10-22T09:58:58.434+08:00I had that problem with a Telstra enquiry but when...I had that problem with a Telstra enquiry but when the people overseas couldn't really understand what I was talking about they connected me to someone in Queensland who then proceeded to make a mistake anyway. Second call overseas then back to Oz and lady fixed second problem. Then when account hadn't shown correct credit back to overseas again who then proceeded to give us a double credit so we ended up with a phone a/c of just over $5 the next month. Who were we to complain? Certainly wasn't going to ring them again.<br />Loved your story about it snowing at Christmas. Must keep that in mind. Mimsiehttps://www.blogger.com/profile/00249766510078357225noreply@blogger.comtag:blogger.com,1999:blog-2704657209559170713.post-76808377285703826352012-10-22T09:55:08.252+08:002012-10-22T09:55:08.252+08:00Yes I typed in the promotion code when making the ...Yes I typed in the promotion code when making the booking on the internet and gave MOH a printed copy of the booking details to take with him which showed the code on it. I spoke to the RAC and hopefully I will hear back from someone this week and we can work it out (to our advantage).<br />I like the idea of contacting businesses etc on their 'contact us' email. Must remember that one but do they always reply promptly?Mimsiehttps://www.blogger.com/profile/00249766510078357225noreply@blogger.comtag:blogger.com,1999:blog-2704657209559170713.post-71447945724156889822012-10-21T17:34:59.434+08:002012-10-21T17:34:59.434+08:00Hiss and spit. I also really resent it when the c...Hiss and spit. I also really resent it when the call is redirected to a call centre overseas. And I resent it even more when they pretend it is in Australia. I had my doubts about one such call. He was chatting to me and asked about the weather. It was just after Christmas and I said the snow was still coming down and was nearly two feet deep. He agreed with me, and said he had found it hard to get to work. Grr.Elephant's Childhttps://www.blogger.com/profile/06650565833097914052noreply@blogger.comtag:blogger.com,1999:blog-2704657209559170713.post-84158121305487754842012-10-21T14:45:24.590+08:002012-10-21T14:45:24.590+08:00I really hate those press 1 for...press 2 for...m...I really hate those press 1 for...press 2 for...menus. I go to the other extreme and google the company and then use their "contact us" information to email them instead. I only have a pre-paid mobile phone, so I'm not using my credits on someone's useless waiting line. <br />As for the $35 discount offer, perhaps you are supposed to mention that when making the booking? Phone them and say, I've received this offer of a discount if I...and then make sure you are going to get it first, then make the booking. Riverhttps://www.blogger.com/profile/14794655013673748992noreply@blogger.com